1. Introduction

Welcome to 3Amigos Educational Solutions, LLC (“3Amigos,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting the personal information you share with us through our website, booking forms, service inquiries, and other communications.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Contact Information: Your name, email address, telephone number, and other contact details you provide.

• Booking Information: Your selected service, appointment date and time, and information necessary to arrange a consultation or tutoring session.

• Payment Information: Payment status, transaction references, and other information provided by our payment processors. Payment card details may be processed directly by the relevant payment provider.

• Educational Information: Learning goals, tutoring requirements, academic interests, and other details you voluntarily provide when requesting educational services.

• Website Usage Information: Information about your interaction with our website, such as pages visited, browser type, device information, and technical data, where collected through website tools or analytics services.

• Communications: Messages, inquiries, feedback, and other communications you send to us.

Please do not submit sensitive personal information unless it is necessary for the requested service and we have provided an appropriate way to share it.

3. How We Use Your Information

We may use your information to:

• Respond to questions and service inquiries.

• Schedule, manage, and confirm appointments.

• Provide tutoring, educational consulting, teacher coaching, writing assistance, and other requested services.

• Process payments and maintain transaction records.

• Send appointment reminders, confirmations, and important service updates.

• Improve our website, services, and customer experience.

• Protect our website, prevent fraud, and maintain security.

• Meet applicable legal, accounting, and regulatory obligations.

We will not use your personal information for purposes that are incompatible with this policy unless permitted by applicable law or with your consent where required.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.

Third-party services integrated into our website may also use cookies or similar technologies in accordance with their own privacy policies.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.

5. Payments and Third-Party Services

We may use third-party providers to process payments, manage appointments, deliver website functionality, or analyze website traffic.

When you use these services, certain information may be shared with the relevant provider as necessary to complete the requested transaction or service.

Third-party providers operate under their own terms and privacy policies. We encourage you to review those policies before using their services.

We do not intend to store complete payment card numbers or security codes on our website.

6. When We Share Information

We do not sell your personal information.

We may share relevant information with:

• Service providers who help us operate our website, process payments, manage appointments, or provide technical support.

• Professional advisers and authorized representatives when reasonably necessary.

• Government authorities or other parties when required by law or when necessary to protect legal rights and safety.

• A successor organization in connection with a merger, restructuring, or transfer of business, subject to applicable legal requirements.

We seek to limit shared information to what is reasonably necessary for the relevant purpose.

7. Educational Information and Minors

Our services may support students of different ages. When information concerns a child, parents or legal guardians should provide information and participate in arrangements as appropriate.

We do not knowingly collect personal information online from children under 13 in circumstances where parental consent is required without obtaining the legally required consent.

If you believe a child has provided personal information improperly, please contact us so we can review the situation and take appropriate action.

8. Data Security and Retention

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.

9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to certain personal information.

• Request correction of inaccurate information.

• Request deletion of certain information.

• Object to or restrict certain processing.

• Withdraw consent where processing depends on consent.

• Request information about certain disclosures or uses of your information.

To make a privacy-related request, contact us using the contact information provided on our website.

We may need to verify your identity before responding. Certain information may need to be retained where required or permitted by law.

10. External Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those external websites.

Please review the applicable privacy policies when visiting third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our services, website features, or legal obligations change.

The revised policy will be published on this page with an updated effective date where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact 3Amigos Educational Solutions, LLC through the contact information published on our website.

Please include “Privacy Policy Inquiry” in your message so we can direct your request appropriately.